Event Planning Frequently Asked Questions

Why do I need an event planner?

An event planner’s primary goal and responsibility is to help you stay focused and organized. We’re here to help you stay on track, refer to you reputable vendors, supply a wealth of resources, negotiate on your behalf and carry out your vision. 11 Event Planning Frequently Asked Questions

What size events do you typically work on

There are not many “typical” scenarios when it comes to our clients and events – and we love it that way! One day we have a fundraising event for a couple hundred attendees, and then the next week we have a public festival or a conference for a couple thousand. Occasionally, we have an intimate corporate event for under 100 guests. 11 Event Planning Frequently Asked Questions

What services do you offer?

We offer a comprehensive event planning service. We’re able to find venues, organize catering, décor, accommodation, staffing, AV equipment and even hire speakers for corporate events. We offer a tailor made service to fit your requirements. Every event is unique and we have the capacity to fulfill your requirements from start to finish. 11 Event Planning Frequently Asked Questions

How do you charge for services?

We will discuss all your event requirements before giving a quotation as fees will obviously depend on the scale and nature of the event, the complexity of planning, and our level of involvement. We’ll keep in contact with you regarding our time, and hours spent and liaise with you on specific items, but we’ll also work to your budget and plan accordingly. You’ll never be charged more than we agree upon, and there will be no hidden extras or surprises. Event Planning Frequently Asked Questions

Are deposits refundable?

We’re aware that sometimes things happen which are outside of your control. In the event of needing a refund for a canceled event, do discuss this with your event planner as early as possible before extra services and products may have been ordered. We will discuss our policies with you before entering into contracts and then liaise with you in the unfortunate event of an event being canceled.

If you have venues or other partners with their deposit policies, explain that, too, so that people know exactly what to expect. You may not be able to control these things, but you can ensure that people are prepared and informed about them.

How do you select your vendors?

We are very close to many quality vendors through our long experience with event planning and other events we have produced. Securing each vendor and ensuring they are tops in their fields and have all needed licenses/insurances is an important part of our job. Also, we love to work with vendors who are fun to partner with and believe that this makes the entire planning process easier all around. We love to work with our preferred vendors because we know they will provide the same level of service we expect. Event Planning Frequently Asked Questions

Why hire us?

We’ve got 1000 answers for this one. Here are a few of the top ones:

To save yourself from the stress and headache of planning it.

To give a new, refreshing boost to a repeat event.

To seamlessly manage the often underestimated, challenging logistical nature of an event.

Because you’re not sure where to start.

Because you started too late.

Because planning this event is just 10% of your overall workload.

Because you need to make the most out of your budget.

Because this event is going to be in the spotlight. Or it needs to be.

What if there’s an emergency? Can we change the date or details without additional fees?

Events are tricky business. Things happen, emergencies arise, and sometimes dates need to be changed. However, deposits and different events may be more difficult in some cases. Be sure to have an emergency cancellation or rescheduling process for your event planning clients and explain that to them here. You can explain it briefly and then link to the page on your website that discusses cancellations and rescheduling events so that people know what they should expect. This is also a good place to discuss whether deposits will be kept or other charges will be incurred for the change.